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How can we help you today?

Select the topic that best matches your situation to get the fastest resolution.

Start with our FAQs

If your question was not answered by our FAQ’s our customer support team is available to chat with you from 7am – 7pm Monday – Friday. Please click the chat icon in the bottom right-hand corner of this webpage.

Read Our FAQs

Reservations on other sites

We are unable to assist with reservations made on other websites. Please contact the company you used to purchase parking. Often their contact info can be found on your receipt.

Read Our FAQs

Paid for parking but received a notice / citation?

Impark and Pacific Audit Solutions Notices:
Click Here and select the city you received the notice in. Then start a chat, found in the bottom right-hand corner and upload your proof of payment. An agent will review your case.

If your notice is from another parking company:
Please contact the number on your notice.

Monthly / Subscription Parking

We offer monthly parking at many lots across North America. Please click the following links to view our options and find your perfect lot.

Impark City Center Parking Republic, Citizens And Lanier

Press & Media Inquiries

We’re happy to connect with journalists, media outlets, and content creators. For interview requests, company information, or media assets, please fill out the form below.

Questions?

For the quickest service and answers to common questions, please see our FAQs. For other questions, click the message icon (chatbot) at the bottom right of any page to initiate a chat session.

Can’t Find What You’re Looking For?

For more help, call 1 (888) 808-8148 to speak to a member of our customer service team.

Monday – Friday: 8:30 PST – 4:30 PST

Saturday – Sunday: Closed

Need help with your parking?

For all support requests (including reservation issues, billing inquiries, or facility access) please use our live support widget.

Open support chat